Support Board
Date/Time: Tue, 04 Mar 2025 16:26:27 +0000
Solved my previous issue now have new one
View Count: 526
[2021-12-23 13:52:00] |
User715828 - Posts: 61 |
Hi, Thank you for giving me the resolution of my prior problem but now i'm not showing depth of market after paying for top of book exchange fees. Prior to this I was not paying for exhcnage fees since im doing combines. It was not until I switched from using the Rithmic fee that I had a problem that was resolved after paying for the top of book data. But this created an issue where I lost my depth of market which Topstep is provided through my Rithmic feed. Prior to paying for the Top of book exchange fees for the CME, I was getting full depth of market for all my markets using the Rithmic feed provided by Topstep for my combine. When I paid for the top of book, it fixed my issued of not being able to download the history for all my charts but I lost the depth of market for all my markets. Is there a way to get the depth of market that is provided from the Topstep Rithmic fee? |
[2021-12-23 14:46:11] |
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Refer to our response here: Using Rithmic Direct- DTC trading and data not loading | Post: 288900 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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