Support Board
Date/Time: Tue, 04 Mar 2025 18:16:54 +0000
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| [2021-12-21 15:11:00] |
| User355317 - Posts: 11 |
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Hi. I need help activating services. I though I already paid the $24, more than once on here and its asking me to do it again3. I have AMP futures and have a $130 balance on there that I wanna use with sierra charts. I only want to trade the micro eminis (CME) so I select that on here and it doesn't activate. It's asking me to pay again and then i go onto sierra charts to activate it there and it's not working there either. Can you help me with this or send me clear steps / instructions on how i can connect to a cqg date feed so i can trade the micro eminis on sierra chart without paying aging. Im confused outta my mind. Thanks. |
| [2021-12-23 15:40:00] |
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You already have Service Package 3 active on your Sierra Chart until 2022-1-13. So you are all set with that. Follow these set up instructions here to use CQG: CQG Trading Platform Service: Setup Instructions Let us know if you need further help. We do recommend using service Package 10, and the Denali Exchange Data Feed instead of CQG data. Refer to: Description of Service Packages and Pricing Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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