Support Board
Date/Time: Tue, 04 Mar 2025 16:01:10 +0000
VX
View Count: 623
| [2021-12-21 15:08:23] |
| Mattc55 - Posts: 97 |
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Hello, yesterday I enabled CFE data for VX futures, had no issues on my home PC receiving the live data, come in today to work PC and the data is not loading for this symbol, everything else is fine. HD Request # 19 | Downloading Intraday chart data for VXF22_FUT_CFE to the file VXF22_FUT_CFE.scid. Service: cfe_exchange.data | 2021-12-21 08:16:08.807 HD Request # 19 | Download start date-time: 2021-12-21 09:42:59.076000. File last date-time: 2021-12-21 08:14:39.319002 | 2021-12-21 08:16:08.808 HD Request # 19 | Using server: ds12-3.sierracharts.com port 10150 | 2021-12-21 08:16:08.808 Socket (2) | Creating socket. | 2021-12-21 08:16:08.808 Socket (2) | New receive buffer size: 5242880 | 2021-12-21 08:16:08.808 Socket (2) | Connecting to IP: 204.15.197.12. | 2021-12-21 08:16:08.808 HD Request # 19 | Setting DTC encoding to Binary VLS | 2021-12-21 08:16:08.951 HD Request # 19 | Sending historical data logon request message. | 2021-12-21 08:16:08.951 HD Request # 19 | Requesting Intraday data. Start date-time: 2021-12-21 09:42:59. Record interval: 0. Symbol: VXF22_FUT_CFE | 2021-12-21 08:16:09.562 HD Request # 19 | Decompressing data. | 2021-12-21 08:16:09.651 Socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2021-12-21 08:16:48.184 * Socket (2) | Socket gracefully closed by remote side. | 2021-12-21 08:16:48.184 Socket (2) | CloseSocket call. | 2021-12-21 08:16:48.184 Socket (0) | CloseSocket call. | 2021-12-21 08:16:48.184 Socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-12-21 08:16:48.184 HD Request # 19 | Error downloading historical Intraday data for VXF22_FUT_CFE. The network socket has been closed. Retrying download. | 2021-12-21 08:16:48.184 Socket (2) | Closed. | 2021-12-21 08:16:48.184 Historical data download thread signaled to stop. | 2021-12-21 08:16:48.184 HD Request # 19 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for VXF22_FUT_CFE | 2021-12-21 08:16:48.184 HD Request # 19 | Add time&sales data | Remembered last file record date-time: 2021-12-21 13:14:39.319002 | 2021-12-21 08:16:48.185 HD Request # 19 | Receiving Intraday data for VXF22_FUT_CFE starting at 2021-12-21 08:15:13.976000 | 2021-12-21 08:16:48.185 Added 7 Time and Sales records to Intraday data file for VXF22_FUT_CFE after download. | 2021-12-21 08:16:48.185 HD Request # 19 | Timestamp of first Intraday data file record written: 2021-12-21 08:15:13.976000 | 2021-12-21 08:16:48.185 HD Request # 19 | Completion time: 40s | 2021-12-21 08:16:48.185 HD Request # 19 | Intraday data download complete for VXF22_FUT_CFE. Unique request ID: 11 | 2021-12-21 08:16:48.185 Removing historical data download ID 11. | 2021-12-21 08:16:48.185 Real-time Intraday chart data file updates started for VXF22_FUT_CFE | 2021-12-21 08:16:48.185 Intraday chart data file opened for VXF22_FUT_CFE | 2021-12-21 08:16:48.185 HD Request # 19 | Enabling Intraday chart updating for symbol. | 2021-12-21 08:16:48.185 |
| [2021-12-21 16:36:24] |
| John - SC Support - Posts: 38350 |
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You have the following in your log: Socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine.
Refer to the following: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-22 16:16:56] |
| Mattc55 - Posts: 97 |
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Seemed to resolve itself on its own. Thanks.
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