Support Board
Date/Time: Tue, 04 Mar 2025 15:14:10 +0000
Attached stop loss issue
View Count: 546
[2021-12-16 14:55:02] |
User98657 - Posts: 341 |
I noticed an issue trading in SIM this morning and need help figuring it out. If I place a buy order by Left clicking below the market I see my Entry, my attached targets, and my attached stop and all are correct. If, however, I Left click above the market using that same trade configuration with attached orders I get immediately stopped. I've tried several times, on different charts with different markets and different trade configurations and all of them are acting the same. Also, if I Left click below the market on a buy order, then drag that buy order up above the market, the stop order is not where it should be. In this case, just for example, I'm using a 20 tick stop, but when I do what I just explained I get a 2 tick stop order placement. I only switched to sim today to work out some issues. I don't recall this being an issue last week in live trading and I have not upgraded since last week (Version 2333, Revision 40167). To clarify: My Chart DOM settings when I Left click above Buy Column is to Buy Limit. Left click below market = Buy Limit Right click above market = Buy Stop It almost feels like the attached stop order is reacting to the mouse click. Any help or guidance is appreciated. Date Time Of Last Edit: 2021-12-16 15:03:25
|
[2021-12-16 15:02:58] |
|
This has been fixed and it affects, Trade Simulation Mode when Sierra Chart is set to the SC CME Futures Order Routing service. Update to the current version: Software Download: Fast Update And also make sure this option and the next option are enabled: Global Trade Settings Windows: Adjust Attached Orders to Maintain Same Offset on Parent Fill (Global Settings >> General Trade Settings >> General) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-16 15:04:14
|
To post a message in this thread, you need to log in with your Sierra Chart account: