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Date/Time: Tue, 04 Mar 2025 15:06:47 +0000



emergency contact in case of hardware/internet failure and already opened positions

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[2021-12-15 18:02:26]
User156295 - Posts: 104
Hello
Having the following setup: AMP/broker and CQG as order routing whom should I contact to flat positions while having hardware/internet problems and already opened positions. Probably CQG in this case/setup but would like to confirm.
[2021-12-15 19:05:40]
Sierra Chart Engineering - Posts: 104368
You need to contact your broker. You would never contact us or CQG.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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