Support Board
Date/Time: Tue, 04 Mar 2025 13:09:05 +0000
Unable to view realtime data with Sierra Package 11 Advanced. What are my options?
View Count: 516
| [2021-12-14 15:02:04] |
| abhijitz - Posts: 8 |
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Hi Support Team : I have been using delayed data for a while to review and get familiarized. (Sierra Level 5 Adv). I just upgraded to Level 11 that includes Denali Data Feed Exchange, I do not see realtime data and it looks like i need to have a broker tied up as well? .. I use TOS, TW and Tradovate (recently) which obviously you do not support What options do i have? Looks like there is an addition $3+ fee to activate exchanges off the supported brokers. Do i just create an account with a broker and use Sierra Level 5 Adv instead. Please assist. I am only interested in viewing real-time data for ES NQ and RTY. |
| [2021-12-14 16:29:20] |
| John - SC Support - Posts: 38341 |
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Your options are the following: - Get the data from your broker, although it looks like the only one you have that might work is Tradeovate. If you are setup with CQG or Rithmic with Tradeovate, then you can get the data from that service. - [Recommended] Get the data from us (Denali Exchange Data Feed), which would require that you connect to a supported trading service in order to qualify for the non-professional exchange fees. Same as above, if Tradeovate has you setup with CQG or Rithmic, then you can connect to that account in order to qualify. In this case you would follow the instructions at the following link to setup the Denali Exchange Data Feed for the CME Group data: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* If you are setup with CQG, then you would follow the instructions at the following link to connect your Sierra Chart to CQG: CQG Trading Platform Service: Setup Instructions Or, if you are setup with Rithmic, then you would follow the instructions at the following link to connect your Sierra Chart to Rithmic: Rithmic Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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