Support Board
Date/Time: Tue, 04 Mar 2025 12:30:29 +0000
Support Board Issue This Morning
View Count: 743
| [2021-12-09 15:07:30] |
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The Support Board was down for about one hour this morning due to an error encountered related to one post in this thread: Trouble connecting to IB/TWS This issue is now resolved. Although this thread still does not display yet. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-12 12:51:34] |
| User90125 - Posts: 715 |
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Speaking of Support Board issues, is there anyway to flag a post that is suspected SPAM? Of late, I've noticed a lot of posts from newer accounts with 1 or 2 posts, that are edited to contain some sort of clickable SPAM link within the text. Is there anything SC can do about this to protect the integrity of the Support Board? Thanks. |
| [2021-12-12 13:34:45] |
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As we see these, we delete them and block the account. If it gets to be more of a problem, we will figure out another solution.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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