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Date/Time: Tue, 04 Mar 2025 12:22:45 +0000

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Having an issue with pre config horiz ray appearance after alert is triggered.

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[2021-12-09 11:06:46] #1 [Go To First Post]
User21243 - Posts: 48
Not sue if I have something set wrong or if there's a bug. I have a horizontal ray pre config that has these settings: This is "TC 9" -- Solid line Extend until intersected Display price on left Alert enabled to change the line's appearance to "TC 10": TC 10 settings -- dotted line extended until intersected no price label. As you can see in the attached pic "SC1". Sometimes the line will change to dotted once intersected and sometimes it doesn't. The price label is not being removed once intersected. Sometimes the price label will get removed, but most times it does not. See pic SC9 and SC10 for the settings that I'm using. See next post:


SC1.png / V - Attached On 2021-12-09 10:57:22 UTC - Size: 56.24 KB - 154 views Sc9.jpg.png / V - Attached On 2021-12-09 10:58:28 UTC - Size: 49.4 KB - 148 views Sc10.jpg.png / V - Attached On 2021-12-09 10:58:38 UTC - Size: 45.7 KB - 149 views

[2021-12-09 11:10:10] #2 [Go To First Post]
User21243 - Posts: 48
If I manually right click the line, load "TC10" the lines display correctly. See pic. Thanks.


sc12.png / V - Attached On 2021-12-09 11:09:09 UTC - Size: 32.49 KB - 147 views Attachment Deleted.

[2021-12-09 16:38:45] #3 [Go To First Post]
John - SC Support - Posts: 38341
It is only the Appearance items that change with the alert (Color, Width, Style). The other configuration items are not affected by the alert condition. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-12-09 16:53:39] #4 [Go To First Post]
User21243 - Posts: 48
John, Is there any chance of having that feature added to a future update? When an alert is triggered to also include whether "Price(EV)" is checked or not? Item in attached pic:


SC20.png / V - Attached On 2021-12-09 16:53:21 UTC - Size: 13.51 KB - 151 views

[2021-12-09 18:04:16] #5 [Go To First Post]
John - SC Support - Posts: 38341
We have set this as a Feature Request. Just keep in mind, we do not know when we will be able to get to any specific feature. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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