Support Board
Date/Time: Tue, 26 Nov 2024 02:36:24 +0000
Problems when installing a second copy of Sierra Chart
View Count: 1103
[2014-04-03 20:49:22] |
trader1 - Posts: 128 |
Hi, I've followed the instructions but when I go to change the data folder I cannot access the sierrachart_2 folder. In the search box I only see the contents of the "users" folder and not the "computer" where I would be able to get to the second sierrachart folder. Therefore I am not able to change the location of the data folder in the second installation. |
[2014-04-03 21:16:57] |
Sierra Chart Engineering - Posts: 104368 |
Not sure how to help with this. The Browse for Folder window is a feature of the Windows operating system. We have never heard of a problem like this. Try restarting your computer.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-04-04 02:15:21] |
trader1 - Posts: 128 |
Is there a configuration file I can edit to put in the correct path to the data folder?
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[2014-04-04 06:40:32] |
Sierra Chart Engineering - Posts: 104368 |
We will be putting out a new release in the morning which will allow you to set the Data Files folder manually.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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