Support Board
Date/Time: Tue, 04 Mar 2025 11:59:15 +0000
data delay 10mins
View Count: 509
| [2021-12-08 18:21:50] |
| User912652 - Posts: 3 |
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Hi there I recently signed up the Sierra and wondering how may I fix my data(10mins delay) to current? Please advise the step by step instruction or guide video Regard, Amulek |
| [2021-12-08 18:40:14] |
| John - SC Support - Posts: 38341 |
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You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-09 17:17:24] |
| User912652 - Posts: 3 |
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I did the instruction below Select Global Settings >> Data/Trade Service Settings >> Common Settings. Enable Allow Support for Sierra Chart Data Feeds. Press OK. Select File >> Disconnect. Select File >> Connect to Data Feed. still no real time data, what part am I missing??? |
| [2021-12-09 18:06:40] |
| John - SC Support - Posts: 38341 |
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You need to do the part in Step #3 where you connect to your live, funded, futures trading account. What broker or trading service are you using?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-13 04:36:18] |
| User912652 - Posts: 3 |
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I use TOS
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| [2021-12-13 17:56:57] |
| John - SC Support - Posts: 38341 |
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Unfortunately we do not support connectivity with TD Ameritrade. Therefore, you can not use that to validate your non-professional status for the CME Group. In this situation, we recommend the solution outlined at the following link: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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