Support Board
Date/Time: Mon, 25 Nov 2024 00:53:09 +0000
payment using bitcoin?
View Count: 1103
| [2021-12-04 20:14:36] |
| User612901 - Posts: 25 |
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Hi Does SC accept payment via Bitcoin or other cryptocurrency? if so, please provide instructions Thanks in advance |
| [2021-12-05 11:50:58] |
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Yes this is coming soon. We should have this out in a week or so.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-12 00:56:30] |
| User612901 - Posts: 25 |
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Hi, Is there an update as to when SC will accept payment via BTC or other? |
| [2022-01-12 20:42:47] |
| John - SC Support - Posts: 36238 |
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This is available now. You can pay with Bitcoin on our Payments page here: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-17 19:45:12] |
| est - Posts: 2 |
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how long before money is on account if i pay with btc?
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| [2022-12-17 20:52:39] |
| Sierra_Chart Engineering - Posts: 17164 |
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It should be in less than an hour. How long have you waited? We do see 34.65 USD credited to your account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-17 21:15:13] |
| est - Posts: 2 |
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Yes it was in about a hour and thanks for responding
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| [2022-12-18 18:54:44] |
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Good.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-12 12:27:40] |
| Pau - Posts: 3 |
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I did a bitcoin payment last year and now I cannot see the option. Has this been removed? No post or messages confirming this so, is this temporal? |
| [2024-04-12 16:15:38] |
| John - SC Support - Posts: 36238 |
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We are doing some updates to our bitcoin processing. This will be back soon (we hope today, April 12, 2024).
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-13 01:08:44] |
| Sierra_Chart Engineering - Posts: 17164 |
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We apologize for the delay. Crypto payments will be restored in about 30 minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-13 14:49:30] |
| Sierra_Chart Engineering - Posts: 17164 |
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Bitcoin crypto payments are now supported again and the processing will be faster as we now only require two confirmations.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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