Support Board
Date/Time: Tue, 04 Mar 2025 07:26:52 +0000
Charts are not loading/live for major indices
View Count: 448
| [2021-12-03 04:00:38] |
| User658226 - Posts: 1 |
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hey, i'm sorry to open support ticket but have been trying to get this working for over an hour. I have subscribed to data package #11 and gone through the agreements/activations that were indicated. However, now when im opening up a chart of DJX, NASX, or SPX, they aren't loading. Is there a step i'm missing? I tried this as well with the data/trade services connected to Interactive Brokers and am running into the same problem. thank you Joe |
| [2021-12-03 07:41:57] |
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Did you want data for the cash indices or the futures on these indices?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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