Support Board
Date/Time: Tue, 26 Nov 2024 06:50:16 +0000
Orders and Positions TradeStats for Charts disappeared with 1115
View Count: 1162
| [2014-04-02 17:36:53] |
| sbsierra - Posts: 71 |
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Using CTS in Demo Mode, TOP for Charts disappeared by updating to 1115 today. Please check, should be a bug. thx, SB |
| [2014-04-02 17:56:25] |
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We do not fully understand what you mean. Do you not see the Trade Stats for Charts tab on the Trade Orders and Positions window? There definitely is no bug. This we are certain of. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-02 18:04:10] |
| sbsierra - Posts: 71 |
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I see Trade Stats for Charts but it does not contain any information for Sim-Trading, I do not know, if there would be any information for live-trading, because I made resets of TradeStats. I roll back to 1110 and already did the symbol resets for CTS some weeks ago. Attached you see the screenshot from 1110 and after updating from 1115. Resets of TradeStats do not solve the problem. |
1110.JPG| [2014-04-02 18:08:42] |
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The information you see on the Trade Stats for Charts tab depends upon the order fill data in the Trade Activity Log for the particular symbol and order activity source. Refer to the documentation here: https://www.sierrachart.com/index.php?l=doc/doc_TradeStatusWindows.html#ChartTradeStatsTab Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-02 18:09:10
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| [2014-04-02 18:12:25] |
| sbsierra - Posts: 71 |
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I know, same data works with 1110 but with 1115 not. I do not use "Use Fill Calculated ..." |
| [2014-04-02 18:17:15] |
| sbsierra - Posts: 71 |
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My test procedure was: With 1115 Clear all Trade Data, Open Chart, Do a Trade in Global Sim Mode, Check the Chart Trade Stats Tab --> No Trade Stats for Charts With 1110 Clear all Trade Data, Open Chart, Do a Trade in Global Sim Mode, Check the Chart Trade Stats Tab --> Trade Stats for Charts are available |
| [2014-04-02 18:59:45] |
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OK, we know why this is happening. We are going to be working on some changes today to resolve this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-16 09:49:51] |
| Futures Operator - Posts: 239 |
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Is there still an issue with this? In v1120 the live trades are showing correctly for the order fill data in the Trade Activity Log, while Trade Stats for Charts tab is now completely blank, with NO position reporting showing for me.
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| [2014-04-16 10:00:06] |
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What is displayed in the Trade Stats for Charts tab is dependent upon whether Trade >>Trade Simulation Mode On is checked or unchecked. Refer to the updated documentation here: http://www.sierrachart.com/index.php?l=doc/doc_TradeStatusWindows.html#ChartTradeStatsTab Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-16 10:24:58] |
| Futures Operator - Posts: 239 |
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With Simulation Mode checked, it correctly shows 0s in each field for each symbol as I have no recent sim trades for the current symbols. However, with Simulation Mode unchecked the Trade Stats for Charts tab is completely blank, does not show live positions or any data or even the fields with 0's in them for the current symbols.
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| [2014-04-16 16:10:18] |
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Yes, we do see this. It will be resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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