Support Board
Date/Time: Tue, 04 Mar 2025 08:01:41 +0000
Missing trade activity log information
View Count: 599
| [2021-11-30 03:07:30] |
| User248173 - Posts: 2 |
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Everything is working fine in SIM, I can see my trade activity log with no issues. If I go to live trading, everything is fine, except the trade activity log does not show up. I noticed an error of "Setting orders waiting for service update, as updated. Account: No account specified" and I've included a screenshot. I would assume this is the problem of why I don't see the trade log but I've searched around, looked at the support board and can't find where I need to log in to get this to work. I've traded live before and not had this problem. Screenshot is here: http://www.sierrachart.com/image.php?Image=1638241335757.png Thank you for the help |
| [2021-11-30 07:00:41] |
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Regarding this, refer to: Trade Activity Log: Missing Trade Activity And: Trade Activity Log: Automatic Insertion of Missing Order Fills For Non-Simulated Trading The Transact server does not maintain historical trade activity. So you will not see any history, unless Sierra Chart was running at the time of the order fills. For complete fill history, you need to use this service: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-11-30 07:02:19
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