Support Board

Date/Time: Tue, 04 Mar 2025 06:49:06 +0000

[User Discussion] - Order Routing Service

[2021-11-29 21:00:25] #1 [Go To First Post]
User987654 - Posts: 69
Hi, I've read the documentation so I am pretty sure I know the answer already but I wanted to ask in case anything is in the works. I hate Interactive Brokers. On random nights, while they are doing system updates, the Gateway will disconnect completely if it doesn't manage to re-establish a connection within 10 tries. IB support suggested the solution is I stay up during that period if I want to minimize downtime or accept downtime, but less, by setting the auto-restart to 1:30am EST. Neither are ideal solutions. I can solve this problem by routing order through Sierra but IB does not use TT. The problem is the client I trade for does not want to move his account away from IB. Any solutions you can think of?

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