Support Board
Date/Time: Tue, 26 Nov 2024 02:34:48 +0000
incorrect orders - connection with IB
View Count: 1191
| [2014-04-02 16:48:59] |
| User71671 - Posts: 25 |
|
Hello, today I tried to connect to to IB paper trading account and I have following issue. When I place order and is filled, then after few seconds is the position in Sierra changed to "flat". All bracket orders (stop and target) are still visible in the platform, but without any position. When are moved to different value, there is correct changed in TWS as well. In TWS from IB is whole time correct position of filled contracts plus all bracket orders (stop and target). I attached the log as well. When I cheked the log, there is for each such situation following sentence "Synchronized Internal Position to current Service Position. Current Position quantity: 0". Until now I use Sierra for simulated orders with connection to IB and Sierra Chart Data Feeds. Now, I only changed IB account (from real to paper) and turned off Trade Simulation Mode. Please help, thank you. Martin |
 TradeActivityLog_2014-04-02 - Attached On 2014-04-02 16:45:56 UTC - Size: 63.57 KB - 330 views |
| [2014-04-02 17:15:07] |
| |
|
Do you have any charts that use a symbol that is exactly like this: NQ-201406- This is an incomplete symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-02 17:20:41] |
| User71671 - Posts: 25 |
|
No, the symbol in the charts is NQ-201406-GLOBEX. This worked before with Sim mode and I did not change it
|
| [2014-04-02 17:24:51] |
| User71671 - Posts: 25 |
|
here is the screen from the chart
|
Attachment Deleted.  Screen Shot 2014-04-02 at 19.23.10.png / V - Attached On 2014-04-02 17:24:27 UTC - Size: 9.16 KB - 363 views |
| [2014-04-02 18:03:23] |
| |
|
We cannot see a reason why this is happening if the symbols of the charts are correct. Could you restart Sierra Chart and open just one chart and then establish a Trade Position and see if you notice the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-05-02 22:00:18
|
| [2014-04-02 18:05:53] |
| |
|
Are you using an Interactive Brokers Financial Advisor account?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-02 18:27:30] |
| User71671 - Posts: 25 |
|
Yes, Advisor Account |
| [2014-04-02 19:01:07] |
| |
|
In this case you will need to use the Order Fill Calculated Position for the chart: https://www.sierrachart.com/index.php?l=doc/doc_TradeStatusWindows.html#OrderFillCalculatedPosition Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-02 19:44:08] |
| User71671 - Posts: 25 |
|
thank you, now it's working correctly. have a nice day and thanks for help |
To post a message in this thread, you need to log in with your Sierra Chart account: