Support Board
Date/Time: Tue, 04 Mar 2025 04:04:09 +0000
Connect probleme
View Count: 495
| [2021-11-26 15:02:22] |
| User531327 - Posts: 2 |
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Hi ! I can't connect to m account can you help me Noctilus account number 331940 Thanks |
 2021-11-26_154451.jpg / V - Attached On 2021-11-26 14:56:47 UTC - Size: 320.53 KB - 143 views |
| [2021-11-26 15:56:39] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. ---- We recommend that you change to our new Teton Order Routing service: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-11-26 15:57:04
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| [2021-11-26 17:10:26] |
| User531327 - Posts: 2 |
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Sorry I don't know how to connect data feed |
| Connect-1.jpg / V - Attached On 2021-11-26 17:10:00 UTC - Size: 107.63 KB - 132 views |
| [2021-11-26 17:14:43] |
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If you are having an issue logging into the Transact software, then you need to contact your broker for help with that. This is not something we are able to help with. Here are the instructions to connect to Transact from Sierra Chart: https://www.sierrachart.com/index.php?page=doc/TransAct.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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