Support Board
Date/Time: Tue, 04 Mar 2025 03:30:41 +0000
Urgent: No Market Data.
View Count: 491
[2021-11-24 14:13:41] |
deezee - Posts: 5 |
Why am I getting the error of downloading historical intraday data for ES. Historical data logon error: Pass word not provided. Please look into this ASAP. Thanks, Desiree |
[2021-11-24 14:16:17] |
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We have no control over this. This is something that you need to solve on your side. We see you are using Rithmic. Here are the Rithmic setup instructions: Rithmic Trading Platform Service: Setup Instructions Go through them and make sure you set the username and password for the different connections. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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