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Date/Time: Tue, 04 Mar 2025 03:29:37 +0000



Intermittent *NOT RESPONDING* state

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[2021-11-23 14:57:04]
Mario Escalante - Posts: 21
Hello SC team.

Since yesterday my SC gets constantly stuck in a *NOT RESPONDING* state, this happened overnight with no introduction of new studies or configurations. the chartbook doesn't contain any Custom Study or Spreadsheet studies.

This behavior worsens when prices move quickly,
CPU usage is around 10% when the *NOT RESPONDING* state happens
CPU usage drop to 0% if disconnected
everything seems to be OK with studies.

Where should I start looking in order to resolve this?
Date Time Of Last Edit: 2021-11-23 17:25:03
[2021-11-24 01:33:48]
Sierra Chart Engineering - Posts: 104368
Refer to:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart (30.48)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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