Support Board
Date/Time: Tue, 04 Mar 2025 21:34:01 +0000
Unable to trade
View Count: 655
| [2021-11-23 14:36:07] |
| User98657 - Posts: 341 |
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I updated to 2328 this morning and for some reason I cannot place a trade. Trade Service Log says New Order Rejected-'Trade>>Trading Locked' is enabled..... I've checked, Trade Lock is NOT enabled. |
| [2021-11-23 14:46:53] |
| User98657 - Posts: 341 |
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OK. So for some reason my global P&L has me locked out. it shouldn't be locked. Yesterday was a profitable day. For some reason, after the update it has locked me out and I can't get it to release. How do I get the global locked turned off?????? This is pretty frustrating. |
| [2021-11-23 15:36:58] |
| User98657 - Posts: 341 |
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Figured out how to reset. You may want to look into why it is causing this on the update.
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| [2021-11-23 15:42:12] |
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Nothing has changed with this functionality. The Global Profit/Loss management must have triggered causing the lock.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-23 15:49:21] |
| User98657 - Posts: 341 |
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There were no trades placed today (until after I figured out how to release it). There would have been no way for it to be triggered on my end.
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| [2022-01-04 06:24:56] |
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It does not trigger based on trades but based upon Daily Net profit/loss values which may have been from the prior day. Make sure it is disabled before you start Sierra Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-04 06:25:40
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