Support Board
Date/Time: Tue, 04 Mar 2025 03:40:24 +0000
Trade doesn't show on Trading DOM attached to Trigger Chart
View Count: 564
| [2021-11-23 07:11:29] |
| bernard - Posts: 14 |
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Hi, I've tried to Open Trading DOM for my Trigger Chart and to make a trade using the Trading DOM. The trade, however, won't appear on the Trading DOM table but appears on the DOM Chart. And when I move to Flatten the trade, I get the message "Unable to Flatten/ Reverse. Position does not exist". I could only Flatten/ cancel using the DOM chart. And even if the trade does not appear on the Trading DOM Chart attached to my Trigger Chart, it is recorded on my Trade Activity Log. How can I fix this? Thanks for your help. LINK TO DOM CHART http://www.sierrachart.com/image.php?Image=1637651076544.png COPY OF TRADE SERVICE LOG: TradeActivity files query time: 0.030697 seconds. Entries: 0. Current queries: 2 | 2021-11-23 00:26:36.214 TradeActivity files query time: 0.000543 seconds. Entries: 30. Current queries: 2 | 2021-11-23 00:26:36.215 TradeActivity files query time: 0.002524 seconds. Entries: 40. Current queries: 1 | 2021-11-23 00:26:41.734 TradeActivity files query time: 0.003726 seconds. Entries: 4. Current queries: 1 | 2021-11-23 00:26:44.401 TradeActivity files query time: 0.003316 seconds. Entries: 40. Current queries: 1 | 2021-11-23 00:26:49.183 TradeActivity files query time: 0.004453 seconds. Entries: 40. Current queries: 1 | 2021-11-23 00:26:50.632 TradeActivity files query time: 0.003176 seconds. Entries: 4. Current queries: 1 | 2021-11-23 00:26:52.313 TradeActivity files query time: 0.003055 seconds. Entries: 40. Current queries: 1 | 2021-11-23 00:26:57.217 TradeActivity files query time: 0.002261 seconds. Entries: 40. Current queries: 1 | 2021-11-23 00:27:23.276 TradeActivity files query time: 0.010445 seconds. Entries: 4. Current queries: 1 | 2021-11-23 00:28:51.540 TradeActivity files query time: 0.006876 seconds. Entries: 4. Current queries: 1 | 2021-11-23 00:29:41.029 TradeActivity files query time: 0.005408 seconds. Entries: 4. Current queries: 1 | 2021-11-23 00:32:24.020 TradeActivity files query time: 0.003155 seconds. Entries: 4. Current queries: 1 | 2021-11-23 00:33:25.278 TradeActivity files query time: 0.003041 seconds. Entries: 4. Current queries: 1 | 2021-11-23 00:33:38.997 F.US.EPZ21[M]/F.US.MESZ21[M] #8 | User order entry | Unable to Flatten/Reverse. Position does not exist | Symbol: [Sim]F.US.MESZ21 | TradeAccount: Sim1 | 2021-11-23 00:35:14.104 * TradeActivity files query time: 0.010292 seconds. Entries: 44. Current queries: 1 | 2021-11-23 00:36:31.403 TradeActivity files query time: 0.003579 seconds. Entries: 44. Current queries: 1 | 2021-11-23 00:36:41.793 TradeActivity files query time: 0.003899 seconds. Entries: 4. Current queries: 1 | 2021-11-23 00:36:42.612 TradeActivity files query time: 0.003348 seconds. Entries: 4. Current queries: 1 | 2021-11-23 00:36:54.304 TradeActivity files query time: 0.003621 seconds. Entries: 44. Current queries: 1 | 2021-11-23 00:36:56.153 TradeActivity files query time: 0.002746 seconds. Entries: 44. Current queries: 1 | 2021-11-23 00:39:43.211 TradeActivity files query time: 0.002710 seconds. Entries: 44. Current queries: 1 | 2021-11-23 00:39:50.203 TradeActivity files query time: 0.002992 seconds. Entries: 44. Current queries: 1 | 2021-11-23 00:41:07.036 TradeActivity files query time: 0.006626 seconds. Entries: 0. Current queries: 1 | 2021-11-23 00:41:33.901 TradeActivity files query time: 0.002548 seconds. Entries: 44. Current queries: 1 | 2021-11-23 00:44:27.899 TradeActivity files query time: 0.004045 seconds. Entries: 4. Current queries: 1 | 2021-11-23 00:54:29.630 TradeActivity files query time: 0.006287 seconds. Entries: 0. Current queries: 1 | 2021-11-23 01:00:12.478 TradeActivity files query time: 0.002330 seconds. Entries: 0. Current queries: 1 | 2021-11-23 01:00:34.488 TradeActivity files query time: 0.003334 seconds. Entries: 4. Current queries: 1 | 2021-11-23 01:01:19.342 TradeActivity files query time: 0.006757 seconds. Entries: 46. Current queries: 1 | 2021-11-23 01:02:01.119 TradeActivity files query time: 0.004192 seconds. Entries: 46. Current queries: 1 | 2021-11-23 01:02:11.170 TradeActivity files query time: 0.003452 seconds. Entries: 4. Current queries: 1 | 2021-11-23 01:02:31.929 TradeActivity files query time: 0.007561 seconds. Entries: 4. Current queries: 1 | 2021-11-23 01:07:10.111 F.US.EPZ21[M]/F.US.MESZ21[M] #11 | User order entry | Unable to Flatten/Reverse. Position does not exist | Symbol: [Sim]F.US.MESZ21 | TradeAccount: Sim1 | 2021-11-23 01:08:40.597 * TradeActivity files query time: 0.008686 seconds. Entries: 4. Current queries: 1 | 2021-11-23 01:09:48.134 TradeActivity files query time: 0.006374 seconds. Entries: 4. Current queries: 1 | 2021-11-23 01:11:08.376 F.US.EPZ21[M]/F.US.MESZ21[M] #8 | User order entry | Unable to Flatten/Reverse. Position does not exist | Symbol: [Sim]F.US.MESZ21 | TradeAccount: Sim1 | 2021-11-23 01:22:33.796 * TradeActivity files query time: 0.004737 seconds. Entries: 15. Current queries: 1 | 2021-11-23 01:24:38.432 |
 Screenshot (1256).png / V - Attached On 2021-11-23 07:08:38 UTC - Size: 273.42 KB - 153 views |
| [2021-11-23 14:46:12] |
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The settings look correct on the Trading DOM match the chart. However, refer to: Chart Trading and the Chart DOM: Viewing Orders and Trade Position on the Chart / Trade DOM We think the issue might relate to the information here: Trade Activity Log: Trade Activity Not Displaying or Clearing (Improving Trade Activity Query Performance) (Trade Activity Not Displaying or Clearing (Improving Trade Activity Query Performance)) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-11-23 14:46:42
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