Support Board
Date/Time: Fri, 29 Nov 2024 03:56:47 +0000
PNL display
View Count: 891
| [2021-11-16 22:39:01] |
| User600263 - Posts: 2 |
|
hi. My pnl displaying the wrong values. I opened one position and closed it, but sierrachart thinks i am closing a previous position. my 1 tick win on MES is being counted as a 64.5 point loss. This needs to be fixed... I called my broker the first time to ensure I was flat and had no positions opened and check if i was actually down however many points sierra says i am, but they said i was flat and had no open positions with a different pnl- exact the opposite sierrachart is showing me. please help me figure this out as it is really concerning, not being able to trust the values given. https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=57031 |
| [2021-11-16 22:45:51] |
| John - SC Support - Posts: 36350 |
|
Start with the information here: Help With Daily Profit/Loss Value: Simplified Steps to Solve Incorrect Daily Profit/Loss Although the rest of that page also has good information, so if the above does not fully solve your situation, then look through the rest of that page, where the top can be accessed here: Help With Daily Profit/Loss Value For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-08 07:52:59] |
| User958264 - Posts: 2 |
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I read this but still couldn't fix this. Also, screenshots from that post are old. and I can't find Charts-Trading. Anything particular I should check for? |
| [2023-03-08 15:10:09] |
| John - SC Support - Posts: 36350 |
|
The images in those sections are correct. To get to Chart >> Chart Settings >> Trade select the menu option for Chart >> Chart Settings then on that window select the page selection at the top for Trading. Then adjust the items as specified in those sections. Please go through the links above again and see if it resolves your issue. If you need help navigating the new style of windows, then refer to the following: Settings Windows Interface For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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