Support Board
Date/Time: Mon, 03 Mar 2025 22:06:16 +0000
Error saving downloaded files to local system.
View Count: 779
| [2021-11-12 15:12:16] |
| Dr Brent Lipke - Posts: 2 |
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keep getting the message "Error saving downloaded files to local system. Stopping installation. Check Log. Press install. Keep getting the same message when I press install Any thoughts? Brent |
| [2021-11-12 16:21:38] |
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Make sure you are using the current installer: https://download2.sierrachart.com/downloads/SierraChartFileDownloader.exe For this issue, refer to: Software Download: Resolving 'Access is Denied' Errors If you continue to have an issue, use the ZIP installer: Software Download: Sierra Chart Zip Installer Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-11-12 16:22:35
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| [2021-11-12 18:43:11] |
| Dr Brent Lipke - Posts: 2 |
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I am still having the same error and unable to install the software I am running Windows 10 using Parallels on my Mac and have tried running it through Windows but with no success. Can I make a phone call with live support? |
| [2021-11-12 22:45:51] |
| John - SC Support - Posts: 38341 |
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We are unable to help with installations on a MAC. The only thing we can suggest is trying to use the Zip installer. The information for this can be found here: Software Download: Sierra Chart Zip Installer For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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