Support Board
Date/Time: Mon, 03 Mar 2025 18:30:36 +0000
Orders from my Live Account were not routed to my broker
View Count: 508
| [2021-11-11 15:12:37] |
| Chimezie Maduka - Posts: 3 |
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All of the trades i executed from the sierra platform, according to my broker (transact) were never received. I need your help, please https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=56755 |
| [2021-11-12 04:07:37] |
| Sierra_Chart Engineering - Posts: 18623 |
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Provide us the full Trade Activity Log lines for one of those orders. Instructions: Trade Activity Log: Providing Trade Activity Log Data Lines to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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