Support Board
Date/Time: Mon, 03 Mar 2025 21:28:24 +0000
Move to Breakeven for Stop... Step 2 did not work
View Count: 664
| [2021-11-05 19:33:25] |
| GreyLock58 - Posts: 170 |
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Move to breakeven Step 1 worked "Offset in Ticks Triggered","BE Level Offset" set to 4 and "Trigger Offset" set to 12. But Step 2 did not work "Offset in Ticks Triggered", "BE Level Offset" set to 16 and "Trigger Offset" set to 32. This is the MNQ contract in simulation mode. The market moved 96 ticks past my fill. I have never had a problem before. I am using version 2323.
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| [2021-11-06 12:20:14] |
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We will test this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-08 20:09:09] |
| GreyLock58 - Posts: 170 |
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Happened again. I entered a buy at 16358.25 and the market rose beyond the 32 ticks required for the second step to happen and nothing happened. Please test this.
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| [2021-11-09 18:47:40] |
| GreyLock58 - Posts: 170 |
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The latest is I am now using Version 2325 and the same thing happened. I initiated a sell at 16209.25 and the market went down to a low of 16180.75 and the second step did not work. So my solution to this problem now is to abandon using the second step. It does not work.
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| [2021-11-09 20:08:36] |
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This has been resolved. Apparently we did not yet release the solution for this yet. We will do that this evening.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-11-09 20:09:08
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| [2021-11-12 15:11:29] |
| GreyLock58 - Posts: 170 |
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Now using ver 2326 and step 2 now works. The question now is why did this break ? This is a trust issue moving forward.
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| [2021-11-12 19:58:24] |
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There was a change in the state management related to Step 2 to prevent it from immediately getting processed after Step 1 and instead on the next price or OCO fill event. This is what led to the problem. If you have an issue you can easily go back to a prior release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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