Support Board
Date/Time: Mon, 03 Mar 2025 17:18:09 +0000
Problem flux eurex
View Count: 367
[2021-11-05 15:12:24] |
User650203 - Posts: 6 |
Hello, I don't have a eurex feed, yet all my packages are activated. Thank you
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[2021-11-05 15:16:34] |
John - SC Support - Posts: 38315 |
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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