Support Board
Date/Time: Mon, 03 Mar 2025 10:45:30 +0000
SMS alert messages substantially delayed
View Count: 535
| [2021-11-04 15:46:05] |
| mattvk - Posts: 33 |
|
I have both SMS and Twitter alerts set up for order fills, and while the Twitter messages are near instant, the SMS messages are being delayed any where from 5 mins to an hour or more after order execution. This is a huge problem, as I have these alerts set up on an automated account and am not always glued to the screen. I almost had a heart attack yesterday when I got an SMS order fill alert after RTH, which turned out to be for an order executed 45mins earlier. Is this a know bug, and is there a fix client side if so? Thanks. |
| [2021-11-04 17:10:37] |
| John - SC Support - Posts: 38292 |
|
There is nothing we can do about the delay in SMS. It just is what it is. Sometimes they go quickly and sometimes they do not.
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