Support Board
Date/Time: Mon, 03 Mar 2025 11:21:30 +0000
Not receiving intraday data
View Count: 423
| [2021-11-04 15:44:31] |
| User223351 - Posts: 1 |
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Hi, I made a payment yesterday but when I sign in and pull up a chart intraday real time data is not loading, please advice
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| [2021-11-04 16:05:44] |
| John - SC Support - Posts: 38292 |
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Our servers show that your Global Settings >> Data/Trade Service Settings >> Current Selected Service is set to SC Data - All Services. This means that you would be getting data from us, but you do not have any data feeds setup with us. Therefore, you would only get the included real-time data from us, which is the CFD, Forex, and Market Statistics, along with the delayed streaming data for the CME Group and EUREX. Refer to the information here: Real-Time Data If you are wanting to get data from your broker, then you would need to connect to your trading account. If you let us know what trading service you are using, then we can point you to the proper setup instructions. If you are wanting to get data from us, then refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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