Support Board
Date/Time: Mon, 03 Mar 2025 10:53:51 +0000
[Programming Help] - Real time data feed
View Count: 486
| [2021-11-04 15:59:35] |
| John - SC Support - Posts: 38292 |
|
Everything on your account looks good, so you should be getting real-time data for all symbols from the CME Group. If you are still having an issue, then get us your message log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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