Support Board
Date/Time: Mon, 03 Mar 2025 10:21:26 +0000
data flow configuration with Leeloo trading
View Count: 601
| [2021-11-02 15:10:04] |
| AliG7074 - Posts: 3 |
|
hello i have a serious problem with your platform i want to connect my rithmic data feed with my broker which is Leeloo but its not working can see help me please https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=56423 |
| [2021-11-02 17:05:30] |
| John - SC Support - Posts: 38292 |
|
The only thing we can see is that you are trying to install the program into "C:\Users\admin\Desktop", for which there are two issues. 1) You should not be installing programs into the Admin account directly. You typically have another account that you are logging into the system with, which might have Administrator privileges, but is not the Admin account. 2) You should not be installing programs into the Desktop of an account. But, these are really just general guidelines and not necessarily the cause of the problem. But, you would need to ensure that you have enough disk space at that location for the program and data. Please run the installation again and when it fails select the button in the upper-right corner for "Send Log to Support". Let us know that you have done this and we can take a look at the log and see what it states as to why there is an issue with the install. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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