Support Board
Date/Time: Tue, 26 Nov 2024 03:53:12 +0000
Different data
View Count: 996
[2014-03-31 02:58:50] |
arrow - Posts: 52 |
Why would I have different data from the daily to intraday charts? For example ZCK14 Friday 03/28/14 close on the daily is 492. on the intraday chart it's 490.5. The open for this day on both charts is correct. |
[2014-03-31 03:20:12] |
Sierra Chart Engineering - Posts: 104368 |
This question is outside the scope of our support. Other than to refer you to help topic 43 http://www.sierrachart.com/index.php?l=doc/helpdetails43.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-03-31 05:01:19] |
arrow - Posts: 52 |
I forgot to mention I'm using CTS and SC vs1110 I've seen you mention vs1112 is out but mine says it's up to date when I try to download current version. It's probably safe to say the data difference is probably a CTS issue to go along with their other issue. |
[2014-03-31 07:14:02] |
Sierra Chart Engineering - Posts: 104368 |
To update to the latest release you need to select Help >> Download Prerelease. We should have been more clear about this. What we think this is about is documented in this particular section here (43.6): http://www.sierrachart.com/index.php?l=doc/helpdetails43.html#h43.6 It just has to do with the settlement price. This is not a CTS issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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