Support Board
Date/Time: Mon, 03 Mar 2025 17:28:09 +0000
Inquiries
View Count: 675
| [2021-10-29 14:45:29] |
| John Ara - Posts: 125 |
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Please let me know if I can have sierra on another computer under my account? I want to use it in same room. Besides, please help me know if I can have Sierra output be exported to Excel? Thank you |
| [2021-10-29 15:57:07] |
| John - SC Support - Posts: 38320 |
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The Sierra Chart software is setup to allow you to run it on multiple computers at the same time. For your particular account, you are allowed up to 3 computers at the same time. But, due to exchange rules, the same is not true for the data feeds. We see that you are using the Denali Exchange Data Feed. Therefore, refer to the following information regarding multiple connections to the data feed: Denali Exchange Data Feed: Connections For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-05 14:45:20] |
| John Ara - Posts: 125 |
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Numbers bars has been fed into second computer but price does not move.
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| [2021-11-05 15:10:54] |
| John - SC Support - Posts: 38320 |
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You do not have the data feed setup to allow 2 computers to get the data at the same time. Refer to the following: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously We also see we did not answer one of your first questions about exporting to Excel. Refer to the following and the sections after it: Edit Menu: Edit >> Export Bar Data to Text File For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-10 00:06:32] |
| John Ara - Posts: 125 |
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In my case, I should pay another $3.25 for second computer, right? Besides, please let me know if I can trade on second computer? |
| [2021-11-10 03:24:39] |
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In my case, I should pay another $3.25 for second computer, right? Yes.Besides, please let me know if I can trade on second computer? Yes since we see you are using the Sierra Chart Order Routing service.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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