Support Board
Date/Time: Sun, 02 Mar 2025 21:48:53 +0000
Windows error code 10049 on version 2323
View Count: 714
| [2021-10-26 18:23:27] |
| JohnGrasty - Posts: 18 |
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Hi, I upgraded today, and I am unable to connect. Below is a snippet of the log which I am seeing repeated over and over again. Thanks for your help, John SC CME Futures Order Routing | Connecting to the server futurestrading2.sierracharts.com. Port 0 | 2021-10-26 14:18:54.180 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2021-10-26 14:18:54.199 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-10-26 14:18:54.200 DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2021-10-26 14:18:54.200 DTC Client socket (1) | Error connecting to 208.185.224.129:0. Windows error code 10049: The requested address is not valid in its context. | 2021-10-26 14:18:54.200 * DTC Client socket (1) | Connect event error. Windows error code 10049: The requested address is not valid in its context. | 2021-10-26 14:18:54.201 * DTC Client socket (1) | CloseSocket call. | 2021-10-26 14:18:54.201 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2021-10-26 14:18:54.201 Select 'File >> Disconnect' to prevent further connection attempts. | 2021-10-26 14:18:54.201 DTC Client socket (1) | Closed. | 2021-10-26 14:18:54.201 DTC Client socket (0) | CloseSocket call. | 2021-10-26 14:18:54.217 SC CME Futures Order Routing | Disconnected. | 2021-10-26 14:18:54.217 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2021-10-26 14:18:54.217 |
| [2021-10-26 19:06:04] |
| JohnGrasty - Posts: 18 |
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Just for an additional info point, I reverted to 2319, and everything seems to work fine. I use SC CME Futures Order Routing for this instance.
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| [2021-10-26 20:11:26] |
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We are checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-26 20:14:20] |
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We are not observing any issue ourselves and can establish a connection and the proper port is specified. What is Global Settings >> Data/Trade Service Settings >> Clearing Firm set to? It needs to be set to Advantage/Stage 5. We now realize the problem. You need to reset that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-26 20:15:36
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| [2021-10-26 20:59:09] |
| JohnGrasty - Posts: 18 |
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Hi, I can confirm that that fixed the problem. Thanks for the quick reply. Have a great day! |
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