Support Board
Date/Time: Sun, 02 Mar 2025 21:09:00 +0000
Error message on Chart Settings in DOM
View Count: 403
| [2021-10-26 00:57:30] |
| User377342 - Posts: 14 |
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This morning my DOM chart settings went completely blank and just locks up not letting be log in. I am on the Denali feed. I tried resetting and even rebooting and always the same result. in the DOM for Gold or for Oil, I have a completely blank screen and am unable to change any setting such as points to currency in the DOM. I sent in an email to support earlier today. I am willing to pay the fee for services to have this addressed immediately. Please advise as soon as you can. Thank you. |
| [2021-10-26 14:21:09] |
| John - SC Support - Posts: 38292 |
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We are a bit confused on the exact issue you are having. You state you are not able to log in, but then you say you have a blank DOM. We need some more information on the exact issue you are having and possibly a screenshot if it is blank information somewhere in the chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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