Support Board
Date/Time: Sun, 02 Mar 2025 21:25:23 +0000
Market Depth Downloading on Mac Crossover
View Count: 792
| [2021-10-22 03:15:33] |
| KylieV1618 - Posts: 67 |
|
Hi, Im using Sierra Chart on a mac using Crossover. And everytime I boot up, the 3 charts I have MarketDepth Historical Graph on, download the data. Everytime I click replay it re-downloads/loads the data again. And its extremely slow as well. It takes over 5 minutes to wait, to get the replay to start repplaying. I get this message in the logs too.. HD Request # 10 | Setting DTC encoding to Binary VLS | 2021-10-21 20:08:56.926 HD Request # 10 | Sending historical data logon request message. | 2021-10-21 20:08:56.926 HD Request # 10 | Requesting market depth data. Start date-time: 2021-10-21 06:48:51. Symbol: NQZ21 | 2021-10-21 20:08:57.522 HD Request # 10 | Decompressing data. | 2021-10-21 20:08:57.598 HD Request # 10 | Receiving market depth data for NQZ21-CME starting at 2021-10-21 06:48:51.908000 | 2021-10-21 20:08:57.608 HD Request # 10 | Timestamp of first market depth data file record written: 2021-10-21 06:48:51.908000 | 2021-10-21 20:08:59.828 Socket (1) | Error setting receive buffer size to 10485760. Unknown Windows error code 10055. | 2021-10-21 20:09:17.208 * Loaded depth data records for ESZ21-CME 2021-10-19 from 2021-10-18 17:00:00.003000 to 2021-10-19 16:59:59.999000. | 2021-10-21 20:09:28.966 Socket (1) | Error setting receive buffer size to 16777216. Unknown Windows error code 10055. | 2021-10-21 20:09:41.327 * Loaded depth data records for MNQZ21-CME 2021-10-19 from 2021-10-18 17:00:00.004000 to 2021-10-19 16:59:59.999000. | 2021-10-21 20:09:53.773 It seems to be some sort of buffer size error? But also why does it need to redownload the data everytime I hit replay? Im replaying the current day, and the data has already loaded for that day. So why does it trigger it again? This doesnt happen on my PC version. Is it something to do with Crossover, and maybe where they store files? and maybe Sierra Chart doesnt know how to access the file?? I have no idea. Anyway I thought I would bring it to your attention. |
 Screen Shot 2021-10-21 at 8.10.15 PM.png / V - Attached On 2021-10-22 03:12:37 UTC - Size: 38.27 KB - 142 views |
| [2021-10-22 15:37:54] |
| John - SC Support - Posts: 38292 |
|
Due to the myriad of possible reasons that you could be having an issue related to Crossover, we simply can not help. The only thing we can suggest is to ensure that you have enough memory being allocated for Crossover and to lower the setting for Chart >> Chart Settings >> Use Number of Days to Load >> Market Depth / Market Depth Days to Load. Refer to the following: Chart Settings: Maximum Market Depth Data Days to Load (Chart >> Chart Settings >> Market Depth menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: