Support Board
Date/Time: Sat, 01 Mar 2025 20:32:04 +0000
Waiting to Download Historical Data
View Count: 1051
| [2021-10-20 11:50:40] |
| nosast - Posts: 312 |
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Starting this morning, I have issues downloading data. It took quiet some time (2-3 minutes) and in the message log I saw lots of disconnects and re-connects to another SC server. Right now CME data is loaded but market internals not. Live data and order routing is fine though. |
| [2021-10-20 12:25:54] |
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This has been resolved. If there is any missing data, follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-20 12:38:38] |
| nosast - Posts: 312 |
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Thanks! I can confirm it is working again after a restart of SC
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