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Date/Time: Tue, 26 Nov 2024 00:20:09 +0000



data service

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[2014-03-28 18:39:24]
User27365 - Posts: 3
i have paid for package 5 charts and crdited my account...i am trying to figure out how to get data to my charts. i need futures data...emini - s&p, rut, nq, gold, ect. my broker is TD ameriterade. can you help? thanks
[2014-03-28 18:43:06]
User27365 - Posts: 3
also, i originally paid for chart package 3 and TD data did not work...then i bought package 5 and td data still did not work. can you tell me which chart package i need and put the monies together for the chart package i need. thanks
[2014-03-28 18:49:05]
Sierra Chart Engineering - Posts: 104368
In our TD Ameritrade documentation we explain about futures data and trading:

Note: Futures trading and market data is not supported when using TD Ameritrade because it is not supported by the TD Ameritrade API that Sierra Chart uses to connect to the TD Ameritrade systems. However, it is possible to use a separately paid for futures data feed for CME/CBOT/NYMEX/COMEX futures when using the TD Ameritrade trading service. For instructions to use this data feed, refer to Sierra Chart Real-Time and Historical Exchange Data Feed:
https://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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