Support Board
Date/Time: Sat, 01 Mar 2025 19:10:56 +0000
I CANNOT CANCEL NOR ADD ORDERS HELP!!!
View Count: 476
| [2021-10-19 11:26:15] |
| User849502 - Posts: 355 |
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PLEASE SEE ATTACHED. MY DOM ORDERS CANNOT BE CANCELLED. I HAVE RESTARTED SC THAT DID NOTHING
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 cantcancel.PNG / V - Attached On 2021-10-19 11:26:02 UTC - Size: 360.4 KB - 158 views |
| [2021-10-19 11:47:44] |
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Contact your broker to manage these orders. We have to contact TT to see what the issue is.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-19 13:55:57] |
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What broker or clearing firm are you with? We have a new direct order routing service to the CME, which does not involve TT, and your account should be moved onto that link as soon as possible.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-19 14:12:18] |
| User849502 - Posts: 355 |
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oh I didn't know about that. I am with EDF man.
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| [2021-10-19 14:28:32] |
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Ok we will get in touch with EDF regarding this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-19 14:32:57] |
| User849502 - Posts: 355 |
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thank you sooooo much
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| [2021-10-19 15:09:52] |
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We have contacted EDF just now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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