Support Board
Date/Time: Sat, 01 Mar 2025 17:29:46 +0000
I'm getting delayed data despite paying for renewed service
View Count: 488
| [2021-10-12 13:31:57] |
| User576671 - Posts: 6 |
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Hello there, My Account ** is not connected with real time data even though I have paid for Service till April 2022. I'm showing Delayed data in my account so I'm unable to trade. Please help. Thanks, Piyal Date Time Of Last Edit: 2021-10-12 13:33:11
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 Sierra_DelayedData.JPG / V - Attached On 2021-10-12 13:30:48 UTC - Size: 199.78 KB - 136 views |
| [2021-10-12 13:34:13] |
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For complete details about real-time market data, refer to this page: Real-Time Data What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-12 13:34:50
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| [2021-10-12 13:42:04] |
| User576671 - Posts: 6 |
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Thank you for getting back to me quickly. I use CQG data from AMpfutures.
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| [2021-10-12 14:07:35] |
| John - SC Support - Posts: 38292 |
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To connect to CQG, you need to follow these instructions: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-12 14:17:27] |
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Follow the instructions here: CQG Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-12 20:56:35] |
| User576671 - Posts: 6 |
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The connection is sorted now. Thank you
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