Support Board
Date/Time: Sat, 01 Mar 2025 16:11:22 +0000
My chart do not update after receive error memory full message
View Count: 383
| [2021-10-11 15:38:51] |
| tptrader - Posts: 16 |
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I receive an error message say something about memory full and it stop update the chart. I deleted file in my hard drive to have more memory and update Sierra chart to Version 2315 64-bit (39212). shut down computer, restart and my chart still not update. I think the file get corrupted and not update. please help. I have account with AMP and I think they are using CQG data. Do I need to ask them to change the data to Delina? Thank you
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| [2021-10-11 16:30:13] |
| John - SC Support - Posts: 38292 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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