Support Board
Date/Time: Sat, 12 Jul 2025 08:14:25 +0000
My chart do not update after receive error memory full message
View Count: 422
| [2021-10-11 15:38:51] |
| tptrader - Posts: 16 |
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I receive an error message say something about memory full and it stop update the chart. I deleted file in my hard drive to have more memory and update Sierra chart to Version 2315 64-bit (39212). shut down computer, restart and my chart still not update. I think the file get corrupted and not update. please help. I have account with AMP and I think they are using CQG data. Do I need to ask them to change the data to Delina? Thank you
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| [2021-10-11 16:30:13] |
| John - SC Support - Posts: 40857 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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