Support Board
Date/Time: Fri, 07 Mar 2025 01:28:26 +0000
unable get rid of error
View Count: 902
| [2021-10-08 20:37:05] |
| User427561 - Posts: 217 |
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Im not able to get rid of an error"name".in a study in my alert manager,try as I May ! How could I send you copy of my alert manager for you to maybe see what Im not able to see in my alert manager.? thanks |
| [2021-10-10 02:59:51] |
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What we need you to provide us is the original Alert Formula used on the chart or a study. Here is information about how to access this: Study/Chart Alerts And Scanning Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-10 03:00:08
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| [2021-10-11 13:51:57] |
| User427561 - Posts: 217 |
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After vaious manipulations of the chart and sudy, the error misteriously disappeared without my knowing which manipulation exactly caused the error to disappear, I will send you a c0py of it if it reappears. However I did notice I cannaot copy and paste a study line from the alert manger to send you a copy of it. Is it not possible to copy lines from the alert manager? If, not I will attempt to type verbatum copy of the alert line and send it to you. on stand by for now. |
| [2021-10-11 15:36:31] |
| John - SC Support - Posts: 38467 |
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To copy lines from the Alert Log, you just need to select the lines (click and drag to select multiple lines) then select Edit >> Copy Selected Lines on the Alert Message Log. Refer to the following: https://www.sierrachart.com/CopySelection For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-11 15:46:05] |
| User427561 - Posts: 217 |
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attached ia copy of the alert Im referring to: Alert Formula Error - Chart: F.US.EPZ21 5 Min #9 | Study: sto5upmed | Error: #NAME? | Formula: =AND((ID6.SG1>ID6.SG2),(ID3.SG1>ID3.SG1(-1))) | No alert sound/email. Note:error:#NAME?_ Date Time Of Last Edit: 2021-10-11 15:53:36
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| [2021-10-11 15:54:32] |
| User427561 - Posts: 217 |
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Alert Formula Error - Chart: F.US.EPZ21 5 Min #9 | Study: sto5upmed | Error: #NAME? | Formula: =AND((ID6.SG1>ID6.SG2),(ID3.SG1>ID3.SG1(-1))) | No alert sound/email. Note:error:#NAME?_ |
| [2021-10-11 15:58:08] |
| User427561 - Posts: 217 |
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this is an updated version of the errorAlert this frm a 5m chart Alert Formula Error - Chart: F.US.EPZ21 5 Min #9 | Study: sto5DNStg | Error: #NAME? | Formula: =AND((ID6.SG1<ID6.SG2),(ID3.SG1<ID3.SG2),(ID3.SG1<=ID3.SG1(-1))) | No alert sound/email. or chrt image" http://www.sierrachart.com/image.php?Image=1633969104345.png Date Time Of Last Edit: 2021-10-11 16:20:11
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| [2021-10-11 16:41:15] |
| John - SC Support - Posts: 38467 |
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The issue is towards the end of your conditions, where you have the "(-1)" as an offset. That needs to be in brackets, not in parentheses. So it should look like "[-1]".
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-11 17:24:38] |
| User427561 - Posts: 217 |
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I've NEVER used bracketss,over the last few years Ive been using Sierra Charts and never had any problems ... ,plus if the error was in the formula... shoud'nt the message have read error formula or error syntax instead of error NAME? I'll use brackets and advise. plus as you may note from ths attached pic of my chart and message log,in the same chaet other studies using parentsthes without any errors. Sorry coudnt copy the chart and message log using chart/edit to post it here, Thanks Date Time Of Last Edit: 2021-10-11 18:12:33
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| [2021-10-11 17:54:49] |
| User427561 - Posts: 217 |
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I've change a coulpe of formulasonly to braket vs parentethees , and Im noticing al my formeas in the alert manage changed to brakets for the reference to the prior cell. Is that a normal thing for all the formulas t change to brackets after changing one or two only? ? |
| [2021-10-11 18:11:07] |
| User427561 - Posts: 217 |
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Further to my prior post ,,,A nice outcome of the bracket change in all studies is that no error message appears now in my message log anymore. and the formulas appear t execute better. seems that the bracket change solved my problem. bup stil I'm puzelled how come All studies changed to brakets after changing only two.? Date Time Of Last Edit: 2021-10-11 18:29:48
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| [2021-10-12 14:17:36] |
| John - SC Support - Posts: 38467 |
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If you have the studies linked, then that could explain the change. Otherwise, we do not know. We recommend looking through all of them just to ensure that they are correct though.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-12 14:31:56] |
| User427561 - Posts: 217 |
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do not understand study linking.theyare all bracketed and working fine. problems solveded thankyou again.
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| [2022-02-22 17:16:43] |
| User427561 - Posts: 217 |
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unable to place buy/sell orders in sim or live modes from dome. nothing wrong with amp trding broker . any reason your emd? was working fine 1 hour ago
Date Time Of Last Edit: 2022-02-22 17:48:08
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| [2022-02-23 16:29:05] |
| John - SC Support - Posts: 38467 |
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Make sure the option for Trade >> Trading Locked is not enabled. Also make sure that whatever method you are using to enter your trades is also enabled (for instance, if you are using Keyboard Shortcuts, make sure the option for Trade >> Trading Keyboard Shortcuts Enabled is enabled). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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