Support Board
Date/Time: Sat, 01 Mar 2025 16:01:00 +0000
Activated my old account and changed service package
View Count: 497
| [2021-10-08 15:02:40] |
| User60579 - Posts: 41 |
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I activated my old account and changed service package, payed it and downloaded Sierra charts, but the charts are in Free mode and I cant activate and change datafeed. I tried "Forced loggin" but that didnt help... Cheers Peter |
| [2021-10-08 16:47:10] |
| John - SC Support - Posts: 38292 |
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You have two accounts with us. You activated the account named: Pe***********lk. But you tried to login with the account AC****93. Make sure you are logging into your Sierra Chart software with the Pe***********lk account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-12 02:30:11] |
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Instructions: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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