Support Board
Date/Time: Tue, 26 Nov 2024 00:46:05 +0000
IQ FEED price no correct
View Count: 1987
| [2014-03-27 16:19:06] |
| User12546 - Posts: 3 |
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Hi, I can't see the data in the footprint correctly. The price isn't correct because it is different from "real market". Trading DOM doesn't show bid/ask orders in the columns. The data-feed is IQ FEED for the futures market. I tried to do: chart-> reload and recalculate and i tried to do: edit/download data, but it doesn't work. This is the screenshot: http://gyazo.com/17b1eeb190fb1e1614f97886ce341cbd How could you help me? |
| [2014-03-27 17:37:07] |
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If the price is not correct maybe you are receiving delayed data. IQ Feed to help you with that. Please contact them: http://www.iqfeed.net/index.cfm?displayaction=support§ion=contact You need to add the columns that contain the Bid Size and Ask Size to the chart DOM. Refer to the instructions here: https://www.sierrachart.com/index.php?l=doc/doc_ChartTrading.html#CustomizeChartDOMColumns If you need more help from us, we need to understand more precisely about the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-27 18:08:05] |
| User12546 - Posts: 3 |
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ok, I add the columns in trading DOM, but it doesn't work. I can't see how many orders are positioned at the price. The price isn't correct because, if you consider the same contract (ESM4 for example), it is different from the real market. Please check this screenshot: http://gyazo.com/7b91f088ac3df243372062aa1573cffb Sierra chart price is 1.840,00 Broker price is 1838.75 and it shows the orders at the other prices. |
| [2014-03-27 18:18:57] |
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What are the names of the Chart DOM columns that you added? Please contact IQ Feed and make sure you are subscribed to market depth data and real-time data. It appears you are not subscribed to either of these. We also recommend considering using the Sierra Chart Real-time and Historical Exchange Data Feed instead of IQ Feed: https://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-27 18:40:42] |
| User12546 - Posts: 3 |
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Ok thank you. I solved the problem. Bye |
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