Support Board
Date/Time: Sat, 01 Mar 2025 13:56:20 +0000
Can not get back data
View Count: 478
| [2021-10-08 04:14:16] |
| User922418 - Posts: 13 |
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I was able to pull up natural gas futures going back many many days. I see SC Denali data feed. Everything seemed fine. But when I logged off and logged back in, and pulled up my chartbook, the data doesn't go back that far anymore. Same with WTI CL oil futures. Can't pull up past Volume Profile data, but was able to before. Appreciate your help. Thx |
| [2021-10-08 14:39:32] |
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Make sure that chart is still set to be a Continuous Futures Contract chart. Instructions: Continuous Futures Contract Charts And also refer to: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Also make sure the Denali Exchange Data Feed is being used: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-08 14:41:09
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