Support Board
Date/Time: Sat, 01 Mar 2025 13:01:10 +0000
10 minute delay on real time data
View Count: 464
| [2021-10-06 17:56:24] |
| jboogin - Posts: 2 |
|
Hello, I did sign up for both the Sierra Chart Data as well as the Denali data. I am currently showing the 10 minute delay on my account still. Can someone please assist? Thank you. |
| [2021-10-06 18:30:36] |
| John - SC Support - Posts: 38292 |
|
You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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