Support Board
Date/Time: Mon, 10 Mar 2025 07:08:36 +0000
[Locked] - Help understanding Re-center and Scale Reset
View Count: 3487
| [2022-02-05 21:28:33] |
| j4ytr4der_ - Posts: 946 |
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This fundamentally affects my trading in a negative way every single day I'm in the markets. One of the most significant and clearly fixable complaints I have about SC. I really hope this will be addressed soon.
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| [2022-02-06 12:46:26] |
| SpearChucker - Posts: 104 |
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Could those of us who are negatively affected by this error, get a status report on the progress of this "feature request"?
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| [2022-02-06 17:20:59] |
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We apologize for all of the communication in this thread. Senior engineering is now looking at this. Do not post further. We will look this over and implement proper solutions. The thread is now locked. Once again do not post further in here or any other thread. This only creates more burden. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-06 17:21:17
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| [2022-03-14 14:39:05] |
| Sierra_Chart Engineering - Posts: 18725 |
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We apologize for the delay. We are going to be spending time on this, this week.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-14 14:39:15
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| [2022-03-20 00:08:26] |
| Sierra_Chart Engineering - Posts: 18725 |
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This will be resolved in the next release. Which we will put out in about an hour. This is just one of those things where we have to take a comprehensive look at the code, and understand what it does under different conditions, and looking for what users are wanting and coming to a proper logical solution. Basically what we are finding though is that when the Constant Range is Manual really it should be centering to the current price. It was using an average of the last two bars which is fine, when re-centering at every update, in order to give a more stable movement. That was the purpose behind this. There is already a constant scale range option to average to the last two bars at every update but in Manual Mode that does not really make sense being there is another option for this. And we do apologize for this for going on so long. This did not come to our attention, right away. And when it did because this area of the code is fairly complex it can take time to go through it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-20 00:09:54
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