Support Board
Date/Time: Tue, 26 Nov 2024 02:05:23 +0000
Connection data window
View Count: 1154
| [2014-03-27 01:21:22] |
| AC69807 - Posts: 2 |
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The window in the upper right hand corner of the screen that is green when SCharts is connected. Sometimes I lose the connection and the green stripe turns red. How do I turn on a audible alert when and if I lose the connection? Thanks, Paul Date Time Of Last Edit: 2014-03-27 02:28:27
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| [2014-03-27 02:29:07] |
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There is no audible alert available. However, we recommend enabling Global Settings >> Data/Trade Service Settings >> Reconnect on Failure. In this way the connection will always be maintained. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-27 15:03:31] |
| AC69807 - Posts: 2 |
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I did what you told me and it did not reconnect. paul
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| [2014-03-27 17:50:28] |
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During the time it does not reconnect, we need to see what the Message Log shows. At that time provide it by following these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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