Support Board
Date/Time: Sat, 01 Mar 2025 16:09:30 +0000
Problem connection Rithmics
View Count: 502
| [2021-10-05 02:57:31] |
| Nonospinal - Posts: 3 |
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Hello, I can’t connect to rithmics since last Friday, the download of the history is done correctly but I can’t trade and the status remains waiting to reconnect. But if I use the connection with CQGWeb Api it works very well( in data/trade service setting) Do you have any idea what the problem is ? https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=55586 |
| [2021-10-05 16:57:59] |
| John - SC Support - Posts: 38292 |
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The only thing we can suggest is to use a different server selection. It looks like the one you have chosen is not setup properly from Rithmic.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-11 00:19:51] |
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Are you still having an issue with this?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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