Support Board
Date/Time: Sat, 01 Mar 2025 11:19:31 +0000
Data 10 mins Delay on my Sierra
View Count: 379
| [2021-10-04 15:08:13] |
| ruby_kinetix - Posts: 24 |
|
Hi all, I have serious problem here I just found out that my data chart in sierra has delay time , I compare it with TradingView, and I have more then 10 minutes different . .. any idea how to fix it ?
|
| [2021-10-04 16:25:23] |
| John - SC Support - Posts: 38292 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: