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Date/Time: Sat, 01 Mar 2025 11:03:50 +0000



Get money back

View Count: 573

[2021-10-04 14:09:49]
User697232 - Posts: 5
Hi,

I don't plan to use sierrachart for the next time.
For this reason, I would like to get back the money on my account.
How can I start the payback?

Thank & best regards
Joerg
[2021-10-04 15:37:51]
John - SC Support - Posts: 38292
Refer to the Refund Policy here:
Sierra Chart Purchase and License Information: Refunds

As noted in the policy, we need you to start an Account Support Ticket making the refund request. You can access the Account Support Tickets here:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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